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I have just concluded a two year tenancy through Outlet and I can honestly say they have been a pleasure to deal with. And when does anyone ever say that about a letting agency?! My approval as a tenant was dealt with by Russell who was unfailing helpful, friendly and prompt in his communication. He helped me navigate all of the boring paperwork and other things that normally make moving in to somewhere a chore. Once I was in, Theresa acted as my point of contact and again was brilliant. Renting through outlet is a bit like dealing with a trusted friend. It's a winning combination of friendliness and professionalism and I wouldn't hesitate to go through them again.

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