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(81 Reviews)

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Absolutely great !!

Russel and Theresa were, and have been a great help with my moving. Would recommend it 100%.

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Efficient, honest and professional service from Outlet - thanks!

I've had a great experience letting my high end property through Outlet despite the rental market in London being challenging at the time. Cristian in particular was professional and efficient, answering all my questions immediately and accurately, bringing people round, and ensuring a very smooth transition between tenant interested to tenant found and moved in. I never felt hassled or deceived by Outlet, as is sometime the case with estate agents. I strongly recommend Outlet for an efficient, friendly, value for money and hassle-free service

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Highly recommended Agency

We rented an outlet property for nearly 6 years and Russell was one of the main agents who dealt with us over this time. He is professional and gets issues sorted out quickly. Russell made us feel well looked after throughout our time in the flat and we would highly recommend outlet and Russell as an agent to others

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excellent services provided by the agent from end to end

I was looking for a one-bed flat in late Feb and viewed a property that showed by Cristian, he explained to me the details very well and provided the help of asking the landlord the additional questions that I had regarding the flat. The whole process of renting my current property only took 2 weeks in total and the customer services that Cristian provided to me was very helpful. I appreciated his pro-active interaction with me and the landlord and additional corporation with the management team to sort out my contract. highly recommend the agent !

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Best Customer Service I've Experienced For Ages

I had spent quite a while composing the text for my Ad and uploading the best pictures to make my room look good. I was surprised when I clicked the activated button as I really expected to be taken to a payment screen. I still can't believe that this service if free. I thought that something was wrong so I called the office and let a message. Within 1 hour Ralph Jacobawitz had called me, he confirmed that my Ad was live on the system. H said that he would study it in more depth and that he would send me an email if he thought that there were any changes required. I did get the e-mail and I followed his suggestions to improve my Ad. Very helpful indeed, great customer service. Thank you very much for the help.

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Brilliant service and very quick

Really happy with the service at outlet, incredibly quick to find a flat and get all the paperwork sorted. We are now renting a fantastic one bed flat in camberwell. We would recommend Outlet, especially if you are looking for somewhere quickly and with no hassle. Will definitely use again!

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Ralph at outlet is incredible

The communication from Ralph is outstanding. Nothing has been too much trouble regarding my arrival tomorrow tues 31/01.. I run conferences in London and have used lots of different accommodation. I haven't even arrived at my flat yet but will already be rebooking purely based on the service. Thank you Ralph - it really helps!"

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A winning combination of friendliness and professionalism

I have just concluded a two year tenancy through Outlet and I can honestly say they have been a pleasure to deal with. And when does anyone ever say that about a letting agency?! My approval as a tenant was dealt with by Russell who was unfailing helpful, friendly and prompt in his communication. He helped me navigate all of the boring paperwork and other things that normally make moving in to somewhere a chore. Once I was in, Theresa acted as my point of contact and again was brilliant. Renting through outlet is a bit like dealing with a trusted friend. It's a winning combination of friendliness and professionalism and I wouldn't hesitate to go through them again.

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Outlet get tops marks from us

Theresa Parkes is making outstanding work with managing our apartment. She is kind and considerate, careful and thorough. She answers the emails promptly and takes care of things without delay. Cristian Lupascu organized our letting quickly even if it was not a good time to let one's property

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A wonderful surprise

In a world dominated by shark Property Agents - its refreshing to deal with an Agent so very different from the rest

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