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Tenant Fees

Tenant Fees

Once we’ve found your perfect property, you may wish to make an offer. Once that has been accepted by the landlord, you will need to pay a reservation fee (normally equal to two weeks’ rent). We will then start preparing the tenancy agreement, sorting references and getting things organised for your move in day. Sorry, you’re on your own with the packing though.

Usual tenancy charges are shown below but they can vary depending on the agreement we have with the landlord. It is always best to check with us when making an offer.

Here is what you should expect to pay for the majority of lettings:


Pre-Tenancy Tenancy Set Up Fee for one tenant £264.00
  Additional Tenant Fee £ 60.00
  Guarantor Fee £ 90.00
  Referencing Fee Included in our Tenancy Set Up Fee
  Deposit Usually a minimum of six weeks
  Pet Deposit Usually a minimum of two weeks
During your tenancy (if applicable) Renewal Document Fee £150.00

End of Tenancy Inventory check-out £150.00 (this is taken up front)

Future Landlord Reference Fee £18.00 

All fees are inclusive of VAT

The Tenancy Set Up Fee covers the referencing of one tenant (identity, immigration and visa confirmation, financial credit checks, obtaining references from current or previous employers / landlords and any other relevant information to assess affordability) as well as contract negotiation (amending and agreeing terms) and arranging the tenancy and agreement. It also includes registering your deposit with The Deposit Scheme (DPS).

Referencing is carried out by an independent referencing company who check your credit status, previous or current employer, current or past landlords as well as other information to assess the affordability of your tenancy application.

Ordinarily the check out fee is covered by the tenant and the check-in fee is covered by the landlord (this can vary). These are carried out by an independent inventory company. 


Out of Hours Services - £50 per hour (inc VAT) plus any actual costs incurred where the actions of the tenant results in the agent (or nominated contractor) attending the property. Time to remedy the situation is charged at an hourly rate.

Unpaid Rent / Returned Payments Interest at 3% above Bank of England Base Rate from date due

Professional Cleaning (if required) £24.00 (inc VAT) per hour which will be deducted from the Security Deposit. Only charged where professional cleaning is necessary to return the property to the same condition as at the start of the tenancy as per the inventory schedule.

End of Tenancy Charges (if required) 10% or £60.00 (inc VAT) (which ever is the greater) for any breaches of Tenancy whereby Outlet have to arrange for any repairs or remedial works following the check out. 


We make a concerted effort to ensure are fees are clear and fair. If you have confusion concerning our charges please do ask a member of our staff who would be delighted to assist in helping you understand the full financial commitment to taking on a property. We are here to help not only in finding and securing you a new home but also to assist during your stay and beyond. Please feel free to ask about any property matter at any time.

All the best with your new home.


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