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property management

Property Management London


As a landlord, your responsibilities during a tenancy can be more than you think. It is crucial that your property is well looked after and maintained in order to maximise its market potential and ultimately to protect your investment and future tenancy.

With 16 years of experience in property management in London and the surrounding areas, you know you're in safe hands using Outlet as your property managers. We cover all areas of London for property management, particulary Soho, Bloomsbury, Fitzrovia and Covent Garden, but also south of the river in areas such as Vauxhall, Kennington, Oval, Stockwell and many other districts of the capital.

Managing a property and dealing with the various issues that arise can be both demanding and time consuming - even more so if you are balancing a busy career and / or family. This can be even more difficult if you live outside the UK, as some of our landlords do. Fortunately, we'll ensure that all aspects are dealt with efficiently and cost-effectively on your behalf, taking care of the day-to-day tasks associated with being a landlord and make sure that both your property and your tenant are given the necessary care and attention.

In addition to the administrative and practical advantages, full property management can make your investment more attractive, increasing your return and minimising 'void' periods. A well-managed tenancy is more likely to be renewed and, in this competitive market, many corporate tenants now insist on a fully managed property.

What we do:

We can manage all aspects of your London Property:

  • Demand, collect and process rent, sending you monthly statemens and keeping you informed of everything that happens. We pride ourselves on our communication and our rapport with our landlords.
  • Deal with all emergencies, carrying out small repairs up to a nominal amount without the need of having to bother you for authorisation
  • Make at least two periodic inspections during the tenancy (at not extra cost to you)
  • Advise on legal matters relating to deposits and tenancies whilst keeping you up to date with all the latest regulations
    Send monthly accounts statements by email and/or post
  • Credit monthly rental payments into your nominated bank account
  • Use continually vetted trades people
  • Deal with any rent arrears
  • Always keep you informed of everything that happens at your property
  • Advise on legal matters relating to deposits and tenancies

Peace of mind guaranteed

At all time we:

  • Act within the law and in accordance with The Property Ombudsman code of practice, as well as our own strict values and principles.
  • Use only vetted contractors who have signed up to our own terms and conditions.
  • Contact you before authorising any major repairs, although if you are not contactable and urgent repairs are required, we will go ahead as a matter of necessity.

All the other other services you would expect

We will:

  • Carry out and report on property inspections upon request
  • Orchestrate property maintenance and administration on a one-off or project basis covering everything from putting up a shelf to full refurbishment.
  • Offer tailored management cover when request, even when the property is empty.
  • Arrange gas and electrical inspections, issue you with a certificate and let you know when it is time to have another
  • Organise inventories, check ins and check outs using an independent clerk
  • Withhold tax on your behalf if instructed/relevant and provide information and assistance on how to register for tax free rent with Inland Revenue if you live abroad.

And the Outlet service that sets us apart from the rest

We promise to:

  • To offer free a rental guarantee on all our fully managed properties
  • Support landlords in managing their payments
  • Offer a unique property management service tailored to an individuals needs and their own financial situations.
  • Guarantee regular communication with our aim to always reply to an enquiry within 24 hours
  • We use technology to maximise results while continuing to offer excellent customer service. We always communicate in a friendly manner and with a smile!

Our core values

Our reputation is built on:

Honesty and integrity: we continue to be conscientious and trustworthy; you can rely on our advice.
Communication: we market properties effectively by listening to our customers closely.
Friendly customer care: we value our clients and express this daily in the way we communicate.
Desirable outcomes: we achieve results in every situation.
Participating in giving back: we sincerely believe in helping others and the world in which we live.

For more details on our unique customer focused property management service, please contact us now

Outlet - A place to feel at home

Property accounting services

Outlet has teamed up with Parker Randall Chartered Accountants to offer more services to customers. As part of the joint venture, they will be providing tax-planning and accounting services for property investors. Read more about property accounting services from Parker Randall

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