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West End Property Specialists Outlet Newsletter - Subscribe now Commercial property Area guides

Gold winning service

Outlet named Agent of the Year

We’ve been given the highest possible award by review site RaterAgent for both the Outlet offices.

We hear great things from our customers on a regular basis but now we’ve had confirmation we’re providing a GOLD-winning service.

Outlet has been awarded ‘Gold’ status, with an ‘Exceptional’ rating from the industry’s most trusted consumer review website, RaterAgent, for BOTH our offices.

We’re so proud of the awards as the reviews on which they are based come from actual customers. It’s recognition that we make outstanding customer care and expert advice our priority.

For each category on the site Outlet receives five stars on average. Those categories are:

 5 Stars Valuation
achieved
   5 Stars Speed of
transaction
   5 Stars Value
for money
               
 5 Stars Local
knowledge
  5 Stars
Quality
of staff
   5 Stars Overall
Rating

And because every review on the RaterAgent website is checked by an actual human before it goes live, you can trust that these are genuine opinions and feelings from those who use Outlet.

We’d like to thank RaterAgent for these superb accolades – we’re over the moon! But mostly we’d like to send a massive thank you to each customer who reviewed or rated Outlet.

Here’s why you can trust RaterAgent

  • Each review goes through 13 automated checks for authenticity and is given a mark out of 100 as to its likelihood of being a fake
  • They are then all read by team who assess the score and also check social media and other resources to further reduce cheats getting through
  • Any reviews that look like they were written by the agent, their mum – or a competitor of theirs – is excluded
  • Continual offenders have their raterAgent ‘Overall Rating’ decreased for being dishonest

And here’s why you can rely on Outlet

  • We make a promise to give you a friendly, expert and professional service from an approachable, caring member of staff
  • We do the hard work for our customers – informing you of important dates and always keeping you informed, whether it’s about lettings, sales and property management
  • We’re an independent company. So we do all we can to uphold our reputation for excellence in property across London
  • We pride ourselves on communicating with customers every step of the way, so you’ll never have to chase us for an update
  • An average FIVE STAR rating on RaterAgent for things like value for money, local knowledge and quality of staff

You don’t have to take our word for it though. You can read customer reviews for Outlet on RaterAgent here.

Also, why not watch our short video of customers explaining why they choose Outlet for property services, straight from the horses mouth so to speak

 

Want to experience our GOLD-winning service for yourself?

Give Outlet a call if we can help you with lettings, sales, property management, commercial, lets with pets or financial services. And one of our friendly team members will be happy to have a chat.


 
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